Shipping & Delivery

Thank you for shopping with us. We understand it’s important to receive your items when you expect them. As such we work closely with several couriers to ensure a smooth, stress-free delivery.

All orders are shipped on the next working day. The courier is allocated when you select the Delivery Method. You can see your tracking information by accessing Your Orders (click to be directed to your account)

Delivery Notes: If you left a note on your order regarding delivery instructions please be aware we can't guarantee the carrier will see it. Although we do our best to include those notes on your shipping label sometimes we may be unable to.

All UK and Northern Ireland parcels are sent via Royal Mail, US and Canada orders are sent via UPS and European orders are sent using UPS Standard. All of this services allow you to track your parcel and delivery.

We will email you the tracking number when your order is dispatched. When you receive your shipment confirmation email with your tracking number please allow 12-24h to track your parcel. If you need to cancel or change your order please let us know within 1 hour of your order confirmation email. Contact us via or +44 (0) 208 090 42 23 every Monday-Friday, 9 AM to 4 PM.

We aim to meet delivery times on all orders but during busy times it may take longer. Occasional events, such as Christmas, Bank Holidays, severe traffic or weather conditions, may delay deliveries. We do our best to ensure our couriers deliver on time but please allow extra time on this occasions.


  • Free Shipping & Delivery on all UK & Northern Ireland orders. Please select ‘Free Shipping’ on your checkout.
  • All Free Shipping & Delivery orders are sent via Royal Mail 48. Please allow 2-5 business days for your order to arrive.
  • Royal Mail Tracked 24 costs £1.50. Please allow 1-3 business days for delivery
  • Saturday delivery is depending on Royal Mail couriers on your area.
  • UK Special - Next Day by 1PM orders must be ordered before 12 PM to ensure same day shipping from our warehouse. Orders with UK Special - Next Day by 1PM delivery method that is ordered and confirmed after 12 PM will only be shipped on the next business day. We can not ship orders on weekends or UK public holiday's.
  • All orders above £50 will require a signature on delivery.
  • We offer Free UK Returns! Please see link to generate a label and drop it off on any post-office.
  • All UK and Northern Ireland parcels can be tracked on this link
  • High value orders will be sent via UPS.


  • International Europe delivery costs £8. Please allow 3-10 days to receiving your order.
  • Next business day shipping on all orders.
  • All the orders sent to the countries below are sent via UPS STANDARD:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland

  • Signature may be required on delivery.
  • All UPS parcels can be tracked on this link
  • All orders sent to European countries not listed above are shipped via Royal Mail or UPS. You will get this information and tracking details on your order shipment confirmation email.


  • Rest of the world delivery costs £12. Please allow 3-15 days to receiving your order.
  • Next business day shipping on all orders.
  • All orders sent via UPS.
  • All orders are fully tracked.
  • Signature may be required on delivery.
  • All UPS parcels can be tracked on this link


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