WORLDWIDE SHIPPING AVAILABLE

FREE UK DELIVERY ON ALL ORDERS

FREE UK RETURNS

Returns & Exchanges

If you are not happy with your item you can easily return it. Our returns policy is easy and hassle-free. All returns are processed within 1-2 business days. For any queries regarding refunds or exchanges please contact us at contact@smartclothingmenswear.com or +44 (0) 208 0904 223 from Monday-Friday between 9 AM – 4 PM.

REFUNDS

  • A returns form will be inside your parcel. Please fill it in and send the item back to us. If you require a new returns form please email us at contact@smartclothingmenswear.com
  • We offer Free Returns to UK customers only. A returns label can be generated at http://www.royalmail.com/track-my-return/create/2113l.
  • Don't worry if you don't have a printer you can have your label printed at your local mail centre once you created the return just follow Royal Mail instructions.
  • We do not offer free returns on international orders.
  • Return your item for a refund within 30 days of receiving your original order.
  • Refunds apply to product price only, we do not refund shipping costs.
  • We only accept returns when the product has the original labels and tags.
  • All products are your responsibility until they reach our warehouse. Please ensure safe packaging so it doesn’t get damaged on the way.
  • In the event of an item being returned in an unsuitable condition, we will send the item back to your original address.
  • Refunds will be issued to the original payment method. We are not allowed to issue refunds to different cards/accounts.
  • Return your item to:

SMART CLOTHING RETURNS DEPT, Hope House, 1 Warwick place, Warwick Way, Borehamwood, Hertfordshire, WD6 1UA

EXCHANGES

  • A returns form will be inside your parcel. Please fill it in and send the item back to us. If you require a new returns form please email us at contact@smartclothingmenswear.com
  • We offer Free Returns to UK customers only. A returns label will be found inside your parcel.
  • We do not offer free returns on international orders.
  • Exchange your item within 30 days of receiving your original order.
  • Exchange your item for the same product or for a cheaper product. If you are exchanging for a cheaper item we will refund you the difference.
  • Exchanges will be sent to the original delivery address unless stated by the customer.
  • If the desired product for your exchange is out of stock we will issue a refund.
  • All items are inspected on return.
  • All products are your responsibility until they reach our warehouse. Please ensure safe packaging so it doesn’t get damaged on the way.
  • In the event of an item being returned in an unsuitable condition, we will send the item back to your original address.
  • We recommend obtaining a proof of postage.
  • We only accept returns when the product has the original labels and tags.
  • Return your item to:

SMART CLOTHING RETURNS DEPT, Hope House, 1 Warwick Place, Warwick Way, Borehamwood, Hertfordshire, WD6 1UA

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